Reference

Your Agreement with 8fb88

These terms set out what you agree to when you open and use your 8fb88 account. Access to our lobby, including payments via bKash, Nagad, and Rocket, is subject to your local law and eligible regions — read this before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredTerms updated as neededContact us with questions
8fb88 Your Agreement with 8fb88
TERMS HELP CHANNELS

How to Reach Us About These Terms

Questions about what these terms mean for your account? Our support team handles account and policy queries. You can reach us through live chat in the lobby, by email, or through the in-app help section. We aim to respond to policy questions within one business day.

Live Chat Open the chat widget inside your 8fb88 account for the fastest response on terms, wallet, or account questions.
Email Support Send detailed policy or account queries to our support email. We respond to written requests, usually within one business day.
In-App Help The help section inside your account covers common terms questions and links directly to our support team for anything more specific.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account data is stored securely and accessed only by authorised 8fb88 staff for the purpose of operating your account and processing your transactions. We use encrypted connections across all account flows — login, deposit, and withdrawal. Your bKash, Nagad, or Rocket wallet details are never stored on our side beyond what is needed to process and reconcile your transactions. You have the right to request a copy of the data we hold, and you can contact our support team to update or correct your details at any time.

Data Retention

We keep your account and transaction data for as long as your account is active and as required by our operational and legal obligations.

Cookies and Tracking

We use cookies to keep your session active and to understand how you browse the lobby. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by password and OTP verification. We recommend you never share your login credentials with anyone else.

Data Requests

To request, update, or remove your personal data, contact our support team through live chat or email. We handle each request directly.

Common Questions About Our Terms

These are the questions we hear most often about how our terms apply to your account. If yours is not here, live chat is the fastest way to get a straight answer.

These terms apply to anyone who opens an 8fb88 account. Access depends on your local law and the eligible regions we support — check that you are eligible before registering.

No. Your deposit wallet must match your registered account details. Using another person's bKash, Nagad, or Rocket account breaks our terms and may result in account suspension.

We may suspend or close your account, hold pending withdrawals for review, or restrict lobby access. We will contact you through your registered details if this happens.

Contact our support team via live chat or email and request account closure. Any verified balance in your wallet will be returned to your registered bKash, Nagad, or Rocket account.

Yes. We may update these terms when our services or obligations change. We will notify you through your account before major changes take effect. Continued use means you accept the updated terms.

Email or chat our support team with a data request. We will confirm what we hold on your account and send it to your registered contact details within a reasonable time.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.